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Hi John
I have the Solis Cloud app but don't see any way of changing settings on it. I've always thought it pointless, as it seems so limited.

Hi John Thanks for this, but unfortunately I'm not very technical with how this works, I'm good with bricks and timber but all this stuff goes over my head. When I look at the inverter screen I can see the charge in kWh but not amps so was hoping that someone with a Solis inverter could tell be what...

Hi Chaps Well as per my post last week, everything is working as it should but have another query please. Do any of you know the optimal rate that Pylontech batteries can be charged safely from the grid? Since Solis upgraded the firmware and settings the batteries are charging at around 1.25kWh, is ...

Well yesterday the batteries were fully changed and dormant all day and in to the evening. So last night I went on to the Solis site, set up an end user account and submitted a 'ticket' setting out the issues. This morning, just after 08:00, I had an email back from them saying they'd remotely updat...

Thanks Moxi. Yes the inverter is set for self use, and batteries do supply the house at times, they did so yesterday evening and night until 00:30. They are now fully charged, but currently the grid is powering the house, not the batteries, and as our range cooker is always on and used as a heat sto...

Thanks, AGT, I'll see if Solis can help and start recording inactivity.

Thanks for replying, richbee. Actually, I don't know, I'm guilty of not paying much attention to it, but assumed the same, that it could be due to a settings change. I'll try contacting Solis to see if they have any suggestions, I just wondered if anyone else on here have had a similar issue. At the...

Hi Chaps Over the last several weeks our batteries don't seem to be working as I'd expect as they don't always, from full charge, supply the house, instead the grid provides the power. Yesterday for example the batteries were fully charged all night but from 05:30 the batteries did not kick in, the ...

Hi Guys Apologies for not getting back on this, I had the commissioning engineer look at the setting. He's been in touch with Solis and Pylon as a few others had this issue. Apparently the default setting are not ideal, he changed mine, and I've not had an alarm for several months so I'm confident t...

I would expect the Installer to bring :- - A Console cable - A laptop computer with Pylontech BatteryView program loaded. Method : using BatteryView . . . - A good look around at the detailed battery information. - A download of the "Events Log" of each battery . . . which may require the...