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Thank you all for your helpful answers. We have tried everything, so looks like we need to return it to the supplier for further testing (or replacement).

@JoeboyBut perhaps your contact still could help us? What's the problem? There are a few Victron owning lads on here. Victron multiplus 12/500/20-16 Inverter - "Overload" notification and refuses to start- We spoke to our original supplier who got us to test various bits, all fine, but st...

@joeboy we are having an issue with our Victron battery and would love to know if there is an installer in Edinburgh (for Landcruiser HZJ78 as we are taking off soon again to overland). 🙏 Although most things can be sorted by a hard reboot. Disconnect terminals at 12v crank and LB for 5 minutes the...

@JoeboyBut perhaps your contact still could help us?

@joeboy we are having an issue with our Victron battery and would love to know if there is an installer in Edinburgh (for Landcruiser HZJ78 as we are taking off soon again to overland).