Solis inverter alarm

[JohnW]

Thanks guys.
I've got the installers coming back next week, in the meantime I've switched off charging from the grid to prevent it alarming at night, and wonder if I should limit charging the batteries during the day as we are generating a lot from the panels at the moment.

[SporranMcDonald]

I would expect the Installer to bring :-
- A Console cable
- A laptop computer with Pylontech BatteryView program loaded.

Method : using BatteryView . . .
- A good look around at the detailed battery information.
- A download of the "Events Log" of each battery . . . which may require the Console cable to be moved to each battery in turn.

Then probably . . .
Raise a Support Query with Pylontech Support UK . . . attaching the Event Logs.
( I suspect that you may need these experts to evaluate the situation. )

I hope this helps . . . and doesn't mislead.
Good Luck

[JohnW]

I would expect the Installer to bring :-
- A Console cable
- A laptop computer with Pylontech BatteryView program loaded.

Method : using BatteryView . . .
- A good look around at the detailed battery information.
- A download of the "Events Log" of each battery . . . which may require the Console cable to be moved to each battery in turn.

Then probably . . .
Raise a Support Query with Pylontech Support UK . . . attaching the Event Logs.
( I suspect that you may need these experts to evaluate the situation. )

I hope this helps . . . and doesn't mislead.
Good Luck

Thank you, that's helpful and I'll keep a copy.

[spread-tee]

Morning chaps, long time no see, John W did you ever find out what was going on with your Solis, and or get a fix in place?
Ours is still throwing up high BMS voltage messages a couple of times a day, but no other bad things in evidence. I am not sure if I should be worried or not TBH

ATB Desp

[spread-tee]

Thoughts on this anyone??

I have tried googling with not much satisfaction to be frank, I have tried to contact Pylon, no reply as yet after several weeks, I fear no one will be interested in a DIY system, who knows? We are having an enforced life re-appraisal and I really want to get a feel for the potential risks of this issue. The last thing I want is to leave Mrs Desp to cope with a liability, I'd sooner chuck it all in the skip TBH

Thanks

[Fintray]

Thoughts on this anyone??

I have tried googling with not much satisfaction to be frank, I have tried to contact Pylon, no reply as yet after several weeks, I fear no one will be interested in a DIY system, who knows? We are having an enforced life re-appraisal and I really want to get a feel for the potential risks of this issue. The last thing I want is to leave Mrs Desp to cope with a liability, I'd sooner chuck it all in the skip TBH

Thanks

I hope whatever is causing/caused this life re-appraisal can/has been dealt with, take care Desp.

[Moxi]

Hi Desp sorry to hear you are still having problems with your system. I used to have a routine problem with my inverter which would trip out on voltage and current related issues often with burnt out fuse links.

I recently stripped down the fuse link breaker and found that a piece of plastic had snapped off and was stopping one of the fused links from seating properly in its contacts, the result being heat and deformation of the contacts.

I removed the plastic cleaned up the contacts and checked the torque settings and it’s all been good since then.

Is it possible that you have a loose connection somewhere? Do you have or can you borrow an infrared camera to look for hot spots ?

Moxi

[AGT]

All the best Desp, hope everything work out

[MrPablo]

Perhaps a firmware update on the Solis would resolve it? If you have a dongle, you can raise a request by calling the number on this page:
https://www.solisinverters.com/uk/service.html

Hopefully that would improve things for you, Desp.

[JohnW]

Hi Guys
Apologies for not getting back on this, I had the commissioning engineer look at the setting. He's been in touch with Solis and Pylon as a few others had this issue.
Apparently the default setting are not ideal, he changed mine, and I've not had an alarm for several months so I'm confident the problems resolved.
The attached image shows the configuration he's used.