Solaredge Monitoring Offline ?

Tinkering
Posts: 10
Joined: Wed Jun 09, 2021 2:34 pm

Solaredge Monitoring Offline ?

#1

Post by Tinkering »

I Noticed this morning that my Solaredge inverter monitoring had not updated since just before midnight last night. i have checked the inverter as suggested on their technical help pages and all seems fine.
is anybody else having a problem before i raise a support ticket with them please ?]

Thanks

Nigel
7750 kw pv Roof/Garden and Tracker mounted
2 x Luxpowertek Parallel Inverters
28.8 kw Pylontech Batteries.
1096 watts of Kirk Hill WT2
Andy
Posts: 506
Joined: Sun Aug 29, 2021 12:16 pm

Re: Solaredge Monitoring Offline ?

#2

Post by Andy »

Same here. I seem to be getting the live power as it changes. The database isn't working
Tinkering
Posts: 10
Joined: Wed Jun 09, 2021 2:34 pm

Re: Solaredge Monitoring Offline ?

#3

Post by Tinkering »

Hi Andy, thanks for confirming that, Mine is the same i can check the output on the inverter screen and nothing
wrong with the output backed up by my Geo monitor all is well, so its just the online monitoring thats down.
I guess we will just have to wait untill they fix it.

many thanks.
7750 kw pv Roof/Garden and Tracker mounted
2 x Luxpowertek Parallel Inverters
28.8 kw Pylontech Batteries.
1096 watts of Kirk Hill WT2
User avatar
Fintray
Posts: 1558
Joined: Mon May 31, 2021 6:37 pm
Location: Aberdeenshire

Re: Solaredge Monitoring Offline ?

#4

Post by Fintray »

Just checked mine and all working as normal.
3.87kWp PV
10.24kWp PV SolarEdge system
Tesla Powerwall 2
100 x 47mm Navitron tubes (still being installed!) Now likely to be removed for more PV.
MK2 PV router DHW diverter
Morso 5kW WBS
Vaillant AroTherm 10kW ASHP
Nissan Leaf
Tinkering
Posts: 10
Joined: Wed Jun 09, 2021 2:34 pm

Re: Solaredge Monitoring Offline ?

#5

Post by Tinkering »

Fintray wrote: Sat Sep 17, 2022 1:55 pm Just checked mine and all working as normal.

interesting as all i get is this.


Image
7750 kw pv Roof/Garden and Tracker mounted
2 x Luxpowertek Parallel Inverters
28.8 kw Pylontech Batteries.
1096 watts of Kirk Hill WT2
Andy
Posts: 506
Joined: Sun Aug 29, 2021 12:16 pm

Re: Solaredge Monitoring Offline ?

#6

Post by Andy »

Its annoying but 3 years ago it used to happen a lot at the weekends. I guess it is server maintenance. A few days later everything would appear again. That's why I hate it when companies don't provide a way of monitoring/controlling their products locally.
Oldgreybeard
Posts: 1873
Joined: Thu Sep 09, 2021 3:42 pm
Location: North East Dorset

Re: Solaredge Monitoring Offline ?

#7

Post by Oldgreybeard »

Andy wrote: Sat Sep 17, 2022 2:27 pm Its annoying but 3 years ago it used to happen a lot at the weekends. I guess it is server maintenance. A few days later everything would appear again. That's why I hate it when companies don't provide a way of monitoring/controlling their products locally.
I agree with you 100% about the need for local monitoring. Sooner or later all remote monitoring is going to shut down, just a matter of whether those servers stop being paid for and supported during the lifetime of the product, really. No company is going to carry on paying to provide a service for ever, unless it's funded by user subscription, perhaps.

The Solarman app also goes offline from time to time, not usually for long, and it's not clear if this is down to server problems or connectivity between here and China. I stopped using it a while ago and set up Home Assistant on a Raspberry Pi. That gets data directly from the unit and has no need for internet connectivity, so only needs the house LAN to stay working. It does mean I can't monitor the system when away, but then I don't really have any need to do that, as most of the time I only monitor things to see whether or not it's OK to turn big loads on, like now when I have the car charging at a low rate as the battery is at 100% and the hot water is charged.

Not hard to set up Home Assistant, I found. Hardest part was finding a way to get data from the inverter, but someone had already come up with a way to do that so I just copied what they'd done.
25 off 250W Perlight solar panels, installed 2014, with a 6kW PowerOne inverter, about 6,000kWh/year generated
6 off Pylontech US3000C batteries, with a Sofar ME3000SP inverter
Andy
Posts: 506
Joined: Sun Aug 29, 2021 12:16 pm

Re: Solaredge Monitoring Offline ?

#8

Post by Andy »

And the great thing about the SolarEdge is that is supports modbus over ip so you can integrate it into your home system. I'm concerned about the accessibility of parts for the optimisers in 20 years time. We will cross that bridge when we get to it.
Oldgreybeard
Posts: 1873
Joined: Thu Sep 09, 2021 3:42 pm
Location: North East Dorset

Re: Solaredge Monitoring Offline ?

#9

Post by Oldgreybeard »

Andy wrote: Sat Sep 17, 2022 5:23 pm And the great thing about the SolarEdge is that is supports modbus over ip so you can integrate it into your home system. I'm concerned about the accessibility of parts for the optimisers in 20 years time. We will cross that bridge when we get to it.
Much the same with the Sofar inverters. They have an RS485 Modbus connection that can get data directly from the inverter and it's very easy to get that to connect to WiFi by just adding an ESP8266 and RS485 module, which then allows the data to be accessed via MQTT, or directly via a wired connection if that's feasible.
25 off 250W Perlight solar panels, installed 2014, with a 6kW PowerOne inverter, about 6,000kWh/year generated
6 off Pylontech US3000C batteries, with a Sofar ME3000SP inverter
Tinkering
Posts: 10
Joined: Wed Jun 09, 2021 2:34 pm

Re: Solaredge Monitoring Offline ?

#10

Post by Tinkering »

Andy wrote: Sat Sep 17, 2022 5:23 pm And the great thing about the SolarEdge is that is supports modbus over ip so you can integrate it into your home system. I'm concerned about the accessibility of parts for the optimisers in 20 years time. We will cross that bridge when we get to it.
Yesterdays Data has now backfilled so i guess its time for me to learn all about modbus and what i can do with it.

My thanks to those confirming it was a problem on the solaredge side.
7750 kw pv Roof/Garden and Tracker mounted
2 x Luxpowertek Parallel Inverters
28.8 kw Pylontech Batteries.
1096 watts of Kirk Hill WT2
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