Solis inverter alarm

[JohnW]

Thanks guys.
I've got the installers coming back next week, in the meantime I've switched off charging from the grid to prevent it alarming at night, and wonder if I should limit charging the batteries during the day as we are generating a lot from the panels at the moment.

[SporranMcDonald]

I would expect the Installer to bring :-
- A Console cable
- A laptop computer with Pylontech BatteryView program loaded.

Method : using BatteryView . . .
- A good look around at the detailed battery information.
- A download of the "Events Log" of each battery . . . which may require the Console cable to be moved to each battery in turn.

Then probably . . .
Raise a Support Query with Pylontech Support UK . . . attaching the Event Logs.
( I suspect that you may need these experts to evaluate the situation. )

I hope this helps . . . and doesn't mislead.
Good Luck

[JohnW]

I would expect the Installer to bring :-
- A Console cable
- A laptop computer with Pylontech BatteryView program loaded.

Method : using BatteryView . . .
- A good look around at the detailed battery information.
- A download of the "Events Log" of each battery . . . which may require the Console cable to be moved to each battery in turn.

Then probably . . .
Raise a Support Query with Pylontech Support UK . . . attaching the Event Logs.
( I suspect that you may need these experts to evaluate the situation. )

I hope this helps . . . and doesn't mislead.
Good Luck

Thank you, that's helpful and I'll keep a copy.