Hi,
I have a couple of SE inverters, the main one on which I get my FiT, and a second one with all my other panels on. The main one is a 4kW HD wave unit with the LCD screen, installed in 2017. A year ago I was able to source another unit at a good price, so I bought it, tested it and kept it as a spare just in case the main unit died.
Well, it died last Monday. I’m lucky in that I looked at it mid morning only to see it was producing zero output. The symptom was that the green power light was flashing & was producing zero output. I swapped to the spare, paired the optimisers & it went on line straight away. So, a dead inverter - or so I thought…
So a few days later I contacted SE support (via wattsapp chat) & talked them through what I’d done & asked for their opinion- hoping that they’d agree and replace it under warranty. That isn’t what happened though. I brought it back on line for them and they had a remote deep dive into it - discovering that it had somehow locked in a way that even my factory reset didn’t solve. They unlocked it & it’s been fine ever since.
So, there you go - if you have the symptoms where it’s flashing green but no output and seems to do everything but work - then there is a possibility that it can be fixed. I wonder how many have been replaced needlessly as a result. I can see that a swap is a quick fix as it took several hours of activity to get the issue resolved.
Hope this helps someone.
Rob
Solar Edge issue ….
-
- Posts: 184
- Joined: Fri Mar 11, 2022 7:48 pm
- Location: Lincolnshire
Re: Solar Edge issue ….
I have a couple of SE inverters as well so that information may help me in the future though I hope I don't need it!
3.87kWp PV
10.24kWp PV SolarEdge system
Tesla Powerwall 2
100 x 47mm Navitron tubes (still being installed!) Now likely to be removed for more PV.
MK2 PV router DHW diverter
Morso 5kW WBS
Vaillant AroTherm 10kW ASHP
Nissan Leaf
10.24kWp PV SolarEdge system
Tesla Powerwall 2
100 x 47mm Navitron tubes (still being installed!) Now likely to be removed for more PV.
MK2 PV router DHW diverter
Morso 5kW WBS
Vaillant AroTherm 10kW ASHP
Nissan Leaf