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FIT payment - EDF

Posted: Tue Jun 18, 2024 11:15 am
by Thebeeman
Just a heads up folks. EDF are "upgrading" their payments system and moving reading dates. I took my reading as requested and submitted it and got the email acknowledgement as usual. When I queried where my statement/invoice was via email they came back asking for the reading again as the system had not recorded it, had I not chased my payment would have never appeared. They've since put it through manually and I will be paid by cheque as the system is still tits up. I would suggest an email to them to confirm that your reading has not fallen down the same black hole.

Re: FIT payment - EDF

Posted: Tue Jun 18, 2024 1:10 pm
by AGT
Aren’t meter readings due in at the end of this month for FIT payments?

Re: FIT payment - EDF

Posted: Tue Jun 18, 2024 1:36 pm
by Thebeeman
My standard schedule was 1/5-1/8 etc but they changed it and wanted a reading 1/6 and the quarters will roll from there. They are trying to upgrade the system and get every-bodies readings at the same time. Unfortunately the 'new' software is c**p as always and still isn't sorted, so if you're with EDF watch your payments.