Octopus -Missing Export data for 13th May!

[Adokforme]

Yes, same here so little wonder it keeps telling me I've exported less this week than last!

[richbee]

Mine is still showing nothing since the 13th - I've emailed them

[pudding]

Messaged them on X this morning (seems to get a way quicker response than email) after the data still wasn't there. Reply on X within 20mins. Just checked and the data for export is now there for the 13th

[Richard77]

My import data is missing for the 13th... But the export data is there.

Win win

[Adokforme]

Spurred on by others actions and success I emailed Octopus this morning and received a reply in a little over two hours. A request had been sent to the Smart network asking that they retrieve data from the meter which, if successful, may show on dashboard within 48-72 hrs!
Apparently the meter will have recorded the half hour readings and added them to the months total. So reassuring to learn we shouldn't miss out come month end!

[Adokforme]

48 to 72 hours! Well, a little out, just 4 it was and pleased to learn export for 13th was 75 kWh's!