Andy wrote: ↑Wed Dec 25, 2024 11:03 pm
Well, Colin, has got back to me already. His support is perfect.
Unfortunately the company he used who laser weld the posts on accidentally used the wrong power setting.
Unfortunately I am now down 16kWh when I really need it during the winter :<
Hi Andy
Sorry for this happening
Yes, we will take care of that
Trying to talk to some contacts, see if they have UK stock for this Grade A 280K cells
If they have , we will arrange the reship directly from UK
We know the winter is coming , and energy needs
If not have UK stock
We can also arrange the EU stock shipment , but can only to the EU country
Still working on that , and i will have feedback before Friday
Thanks
Colin