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Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 10:26 am
by Adokforme
Don't know if it's just my account that is showing zero Export for 13th May!
But it is rather strange as it coincided with our best days PV generation figure of the year to date. Downloading Smart data simply shows two half hour slots at 00.00 and 00.30 with slots then for 14th following on! Exports otherwise had been anything between 46 and 79 kWh's/day.
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 10:28 am
by Yuff
I’ve had several days of export data missing, although the octo aid app shows the data.
13th and 15th May still missing, although yesterday might just be waiting to be updated, but it’s slower than usual ……..
Also I can see the meter data on my inverter settings
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 10:38 am
by SimonSays
My export data since the 13th has been missing but it's just caught up.
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 10:41 am
by Adokforme
Thanks @Yuff, just a little patience on part required then.

Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 10:57 am
by Mart
Hi AD. I know what the problem is ....... my export has just gone live, so I've cursed the whole system.
The same thing happens to PV gen, whenever I say the weather forecast looks good.
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 12:08 pm
by pudding
Snap, same for me when I checked this morning, so glad it seems to be a system wide issue and not personal! It was a good day after all.

Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 12:30 pm
by AE-NMidlands
my (computer) access to the account only ever shows the export and import up to 2 days earlier. If I download the half-hourly data that stops at 2am (a day and a half ago.)

- Screenshot 2025-05-16 at 12-24-12 My account Octopus Energy.png (29.54 KiB) Viewed 155 times
so the last bar on the chart is Weds 14th and the raw data is there up to just after midnight on the 14th.
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 3:45 pm
by Adokforme
Mart wrote: ↑Fri May 16, 2025 10:57 am
Hi AD. I know what the problem is ....... my export has just gone live, so I've cursed the whole system.
The same thing happens to PV gen, whenever I say the weather forecast looks good.
Good news then Mart, great to see you onboard while there is still a few summer months to come.
According to NG Live It's been a good day for Renewables all round with emissions down to 26g/kWh at one point.
Re: Octopus -Missing Export data for 13th May!
Posted: Fri May 16, 2025 4:00 pm
by Adokforme
pudding wrote: ↑Fri May 16, 2025 12:08 pm
Snap, same for me when I checked this morning, so glad it seems to be a system wide issue and not personal! It was a good day after all.
Cheers pudding your graph looks identical to mine, strange to see the 14th data captured but not the day before.