Question for the Lux Power users
Posted: Sun Apr 10, 2022 3:48 pm
I know a few on here use Lux Power inverters, just wondering how you've found them, whether you've had any issues with them and, if you have, what the support has been like.
I've been waiting for over a week for someone to return emails and phone messages from the main importer/distributor, Infinity Innovations, who just aren't getting back to me. Getting hold of any distributors also seems difficult as not many folks do them. If there were to be any issues in the future, I'm wondering how easy it might be to get support from them as, it doesn't look that great going by my recent attempts to talk to people about them or even purchase them.
Givenergy on the other hand seem to have mostly good and active customer support but I'd rather go the independent route with the Lux Power inverter as that will probably suit my needs best.
Just interested to hear what folks might have found from their own experience.
I've been waiting for over a week for someone to return emails and phone messages from the main importer/distributor, Infinity Innovations, who just aren't getting back to me. Getting hold of any distributors also seems difficult as not many folks do them. If there were to be any issues in the future, I'm wondering how easy it might be to get support from them as, it doesn't look that great going by my recent attempts to talk to people about them or even purchase them.
Givenergy on the other hand seem to have mostly good and active customer support but I'd rather go the independent route with the Lux Power inverter as that will probably suit my needs best.
Just interested to hear what folks might have found from their own experience.