ASHP & triple glazing

[Bugtownboy]

Looking good Joe.

Please excuse the stupid question, but is there an inner and outer pane, ie are they different ?

If they aren’t, could they have fitted the original units to the wrong side ?

Sorry, been bugging me and had to ask.

[NoraBatty]

They are much improved on the previous ones, but sorry to hear youve had so much repeated trouble Joe.

Quick question 🫣 the very top of the right hand side unit there is a lighter spot... is that daylight or a reflection 🫣

[Stinsy]

Daylight?

[Joeboy]

Looking good Joe.

Please excuse the stupid question, but is there an inner and outer pane, ie are they different ?

If they aren’t, could they have fitted the original units to the wrong side ?

Sorry, been bugging me and had to ask.

There is an inner & outer. Sticker side is outward facing. It's a good question,don't know if you remember but way back when the window supply Co messed up the original frames? They were 40mm too high?

I told the installers that I didn't want the pair of traps to come from different factories after the first unit was smashed. They ordered a second matching unit from Ireland. Window supply co used the original wrong size so 40mm too high.

You really couldn't make it up! Their control of communication and sizes is pitiful (both companies). They have no hard and fast procedure to control sizes and understanding transmission & check between the two companies

Bear in mind that they got a door set wrong, two trap window frames wrong, one glazing unit smashed, one ordered at the wrong size. It's not that big a job!

Yes Nora, it's light. They'll be foamed in tomorrow as all time today went into the 1st stage. 8am to 6.30pm. Two more days of work to go and hopefully it will just be the errant trapezoidal single to do.

TBH I'm fatigued by all this now and was slipping towards rage this evening which I don't like to do as I try to be a better person than that, knowing full well exactly how I am.

Once they have finished the two days work I will be heading to France with swmbo soonish after. They can contact me when the replacement trapezoidal unit arrives from Ireland and we'll factor them in when we've got time. They'll wait for us now.

The only upside is that we agreed a price, I've already knocked £500 off that so far and they've only been paid 20% of the total. If they want the rest they'll make me happy and achieve the standard as agreed. Beyond that I'm ok with it getting messy but I'd rather it didn't.

[Joeboy]

I had an hours sleep there, brain still churning but better. Here's a few later shots as the light fades. Tomorrow will be better but I really can't stand incompetence.

Even at its most basic, those really heavy glazing units should have been lifted twice, job done. It's now going to be four times due to this pr**ks inability to do his job, see patterns or learn from his mistakes.

[NoraBatty]

Yes Nora, it's light. They'll be foamed in tomorrow as all time today went into the 1st stage. 8am to 6.30pm. Two more days of work to go and hopefully it will just be the errant trapezoidal single to do.

As long as its not something you are aware of and not the finished job
Good luck for tomorrow.

Its a long and drawn out hassle for sure, but with each step youve been lucky so far being able to remain water and wind tight throughout.

[Joeboy]

Yes Nora, it's light. They'll be foamed in tomorrow as all time today went into the 1st stage. 8am to 6.30pm. Two more days of work to go and hopefully it will just be the errant trapezoidal single to do.

As long as its not something you are aware of and not the finished job
Good luck for tomorrow.

Its a long and drawn out hassle for sure, but with each step youve been lucky so far being able to remain water and wind tight throughout.

Lucks got f**k all to do with it! Sorry, sorry, I regressed there.. You are right though and thank you for the kind words Nora. It is getting there and it is a quality end product. Eventually.

The big windows have made both the double doorset and huge radiator shrink. I like that.

P.S If they had finished on Thursday as planned that would be bang on 9 months since the thread opened. Might see a year yet!

[NoraBatty]

Lucks got f**k all to do with it! Sorry, sorry, I regressed there.. You are right though and thank you for the kind words. It is getting there and it is a quality end product. Eventually.

P.S If they had finished on Thursday as planned that would be bang on 9 months since the thread opened. Might see a year yet!

Obviously i meant as long as you are aware, not arent

Well no, luck probably is not anything to do with it. Alot of sense on your behalf.

I think many of us would have been a bit out of our depths here.

When our double glazing went in for the old house they had to cut the wooden frames out, and the single panes just shattered as they tried to take them out whole. Luckily there were no issues but there is no coming back once that happens and a unit is sized wrong unless the problem is spotted beforehand.

[Joeboy]

Lucks got f**k all to do with it! Sorry, sorry, I regressed there.. You are right though and thank you for the kind words. It is getting there and it is a quality end product. Eventually.

P.S If they had finished on Thursday as planned that would be bang on 9 months since the thread opened. Might see a year yet!

Obviously i meant as long as you are aware, not arent

Well no, luck probably is not anything to do with it. Alot of sense on your behalf.

I think many of us would have been a bit out of our depths here.

When our double glazing went in for the old house they had to cut the wooden frames out, and the single panes just shattered as they tried to take them out whole. Luckily there were no issues but there is no coming back once that happens and a unit is sized wrong unless the problem is spotted beforehand.

You've hit the nail on the head Nora. Due diligence ot the lack of it is the problem here. They are not working as tightly as they could. Likely because the outcome isn't catastrophic if they get it wrong. It's just "oh well, order another one" and the customer carries the burden of the inconvenience.

I don't know who is paying for the new glazing unit but it's costing considerable time for the installers for sure. I'll be having a chat tomorrow to ensure the order has been placed at the right size with no Chinese whispers.

Hey, if they get it wrong this time they can try, try again and hopefully the profit on the job flips negative? Nothing like working for nothing to tighten focus going forward

The donkey tonight was well outside his comfort zone and has shown no sign of learning from his mistakes. What ye meant to do with that? For me the answer is the paragraph above this one..

[Ronski]

Sorry to read that's its not gone to plan.

I had similar years ago with a full set of roof trusses, I came home to find the extension roof a different pitch and higher than the main roof, so clearly wrong.

A conversation with the builder was had, with explicit instructions that I was to check the drawing before the next set was made, he didn't listen, he signed off on another set, which was also wrong.

I arranged a site meeting with the truss company, turned out they had been given the wrong information (fixed height where as it should have been a fixed pitch), the third set was correct, I've no idea who paid for the other two, but it wasn't me. Expensive game incompetence.