Andy wrote: ↑Fri Sep 23, 2022 2:30 pm
from the first 1 star review. I do have some but hadn't read the policy as usual
"To use the plugs, one must install the Topo app. It is only when one installs the app that one comes across its privacy policy, which is intrusive and impossible to accept. Following are highlights of the policy:
TP-Link will collect information about the devices connected to the plugs (Point 2.3). They may collect IP address, location, mobile device information, user name, email address, shipping address, log-in and password details [!!], communications via phone calls, e-mail, social media, … the list is extensive and alarming (Point 4). Not only will TP-Link be allowed to use such information itself, it is also allowed to transfer such information to third parties (Point 5.2). Furthermore, customer information may be transferred to parties that may acquire TP-Link in the future (Point 5.4).
One buys a wifi-enabled plug to connect to one’s devices to power supply remotely. It must be able to manufacture plugs that do just that without requiring an app to set up. More importantly, there is no reason for the plug to collect so much information from its customers. There is even less justification for them to pass our personal information to third parties. Whether or how they may be able to collect such information is secondary. I cannot grant them permission to do so.
Therefore I intend to return the product."
I have TP link Kasa and TP link Tapo devices - Like Stinsy I don't know why they have two incompatible ranges.
I dislike the way companies monitor everything and monetise the data for their own gain - however I am not as concerned about these devices. If we look at the specific information they collect:
Info about devices connected to the plug - not sure what info they can get apart from usage info.
IP address - Of course they will need this as will any internet connected device.
Location - A reasonable location can be gathered from your internet connection (
iplocation) If you register the device they they will have any address you give them - like most other companies these days.
Mobile device information - If you use the app then they will have this - just like most of the other apps on your phone (and some websites you visit!)
Username - you specify this so make it unique.
email address - most people's email address are all over the place anyway - you could always give them a secondary email address you don't care about.
Shipping address - I think this only applies if you order directly from them/get a replacement or you give it to them. Not sure Amazon would give them the info?
log-in and password details - again you specify this so make them unique?
communications - you choose how to communicate so don't use social media accounts if you don't want them - although if you use a common email address they will probably be able to link it.
I think it is wise to check these details and try to minimise the personal info out there - but the bulk of what they are talking about is either already out there or under your control so you can choose what info to give.
From the point of view of getting a product that does not need the cloud or collect some user information - I think this is unlikely as most people want the connectivity and that is who they will cater for. We are in a minority until the masses realise what they are actually doing and even then I suspect convenience will override sense - how many people use facebook login for third party sites for example?
TP-link as far as I am aware are a reputable company - I think the larger risk is network devices from more questionable sources (unbranded door bells anyone?) So risk is at the lower end.
Just my 2p worth - but you should definitely do what you are comfortable.