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Thank you so much for your patience while we have been working on this behind the scenes. The wait is now over! We are so pleased to let you know that Kirk Hill data is now LIVE on your dashboard!!!
You will find key data on the Home page and the Insights page, so sign in and take a look around.
Part 1: Home page
Find total savings and generation stats for all your projects
Use the drop-down to see how each of your projects are performing
Part 2: Insights page
Choose the project you would like to view
Watch your turbine spin in real-time with generation stats (there may be a slight delay initially to real-time data)
See how your project has performed over time
View your generation, energy bill savings, and average wind speed in one click
Take a look at the video below to find out how to navigate your dashboard and get the most benefit from it.
Watch: The Kirk Hill dashboard tour
You may notice that the initial figures are shown as 'estimated'. This comes from initial SCADA data, and later in the month the 'estimated' data will be replaced with 'actual' data as we get the accurate metered numbers through. It is the metered data that is used to calculate the savings that will be added to your electricity accounts once a month, on or around the third week of each month.
Your first month's savings
If you are a member of Graig Fatha and Kirk Hill, please note that savings are only sent to suppliers once a month. Holding shares in both projects means that your savings will show on your electricity bill as one combined amount. You will still be able to see the breakdown between the projects on your dashboard.
If you have referred any friends, your first month savings will include any £25 referral credits due to you. You can see how many referral credits you are likely to receive by looking at the 'Refer a friend' page when you are signed in to your Ripple account;
Click the purple/blue circle on the top right > Settings > Refer a friend
This is just phase one. We are working on a new and improved dashboard that will be ready later this year. What you can see now is just the first step!
If you have any questions, our member support team is available to help. You can contact us via email anytime or click the live support option on the website during office hours.
All the best,
Team Ripple
Ripple Energy Limited
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