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Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Tue Nov 15, 2022 7:27 pm
by Mr Gus
3rd time over a handful of months we have had damage to the car & AGAIN no footage recorded, nor alert.

Latest was last weekend, a van scraped along the car, including right over the sensor.. no footage, no alert

Prior to that scratch in the glass along driver side, no alert, no footage.

pruor to that a car door punched a deep dent into the door.. no footage, no alett.

Tesla office customer service are imbeciles in the main, have repeatedly asked for uk management to get involved, ..no contact!

Had our appointment cancelled sue to dense staff not absorbing what it has been in for previously, deep dive etc.. cancelled our laest appointment tonight based on "not enough information"

Anyone got a managers tel number who can intervene, been a year now we don't trust the car, & have lost faith, they can have it back as far as we are concerned, "faulty from new"

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Tue Nov 15, 2022 7:41 pm
by nowty
And you have sentry mode on ?

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Tue Nov 15, 2022 8:13 pm
by Mr Gus
Yes nowty.
Just like it was on when i got assaulted on oct 30th 2021, & damage to another car by the turd next door throwing a big oblong item of maybe 5ft x 3ft right in front of the car which should have also activated the sentry cam.

No further along than a year ago

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 4:17 pm
by Swwils
I'll buy it from you.

£22,000.

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 4:58 pm
by Mr Gus
Currently a step further getting them to take the bloody thing back.

Damaged, no recording, hotels cams are crud & they wont give video to us due to gdor.
Tesla *think* no footage, no problem.

if it wasnt littering & polluting, the wife would like to dump it at sea.
Tesla is too dumb to investigate the problem & too tight to even try a new usb, 4 trips in to investigate so far.

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 5:10 pm
by Oldgreybeard
For a long time we had the only EV in the village, but about a year ago a Tesla Model 3 appeared, belongs to an IT chap that lives nearby. By chance we met outside the village shop in the summer and I asked him how he was getting on with the Tesla. Wrong question, it seems, he's very frustrated with it and wants to hand it back as soon as his lease is up and get, in his words "a proper car". He even asked to have a look at our little Zoe, goodness knows why, as it was about half the price of a Tesla.

The unhappy chap had a litany of issues with the car, mostly seeming to emanate from the thing having a mind of its own. His biggest grumble was about it slamming the brakes on for no apparent reason, reckons it does this regularly when he commutes to his office via the M4. Apparently he's been back to Tesla with it several times and they keep telling him there is nothing wrong with the car and that the braking behaviour is a safety feature.

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 6:02 pm
by Mr Gus
Presumably he had already dialled back the proximity warnings as low as it allowed? ( reduced sensitivity),

But yes, approaching 28,000 miles since march 2021 we have had phantom braking, but thats small fry compared to entertaining physical damage whilst sentrycam sleeps.

..& it's not a hatchback, damn it 😵

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 6:10 pm
by Oldgreybeard
Mr Gus wrote: Wed Nov 16, 2022 6:02 pm Presumably he had already dialled back the proximity warnings as low as it allowed? ( reduced sensitivity),

But yes, approaching 28,000 miles since march 2021 we have had phantom braking, but thats small fry compared to entertaining physical damage whilst sentrycam sleeps.

..& it's not a hatchback, damn it 😵
Absolutely no idea, TBH. He's had the car back to be looked at a few times, though, so I would guess that they would have told him about that.

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 7:37 pm
by Swwils
£20,000.

Re: Dont buy a tesla, serious fault they fail to recognise happened again.

Posted: Wed Nov 16, 2022 8:13 pm
by marshman
Swwils wrote: Wed Nov 16, 2022 7:37 pm£20,000.
£20,000? I would want to be paid more much more than that to have a Tesla, or any modern technobox ;)