Octoplus rewards - Greggs

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dan_b
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Re: Octoplus rewards - Greggs

#31

Post by dan_b »

I think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!
AE-NMidlands wrote: Wed Mar 27, 2024 10:28 am The "reward" that I want is the refund of £300 of my credit, which could be a lot more too... plus the referral bonus for a friend who has been with them for 2 months now.

Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
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dan_b
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Re: Octoplus rewards - Greggs

#32

Post by dan_b »

Hot off the press!
Octopus Octoplus rewards now have a free coffee at Caffe Nero as well as Greggs! Fill your beans!
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AE-NMidlands
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Re: Octoplus rewards - Greggs

#33

Post by AE-NMidlands »

dan_b wrote: Wed Mar 27, 2024 12:46 pm
AE-NMidlands wrote: Wed Mar 27, 2024 10:28 am Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
I think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!
I think they are having IT problems: my octopus account eventually showed "refund being authorised", now this has disappeared and the money has arrived in my bank... but it hasn't been deducted from my Octopus account - which will make remembering my "real" balance more interesting!
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nowty
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Location: South Coast

Re: Octoplus rewards - Greggs

#34

Post by nowty »

Free pub drink now on Octoplus for the first 50,000 folk. :xx:
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Ripple 6.6kW Wind + 4.5kW PV > 19MWh generated
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nowty
Posts: 5198
Joined: Mon May 31, 2021 2:36 pm
Location: South Coast

Re: Octoplus rewards - Greggs

#35

Post by nowty »

Yep, the octopus gave me a free pint. :cat-smile:

Image


And the pub is solar powered :cat-love:

Image
16.9kW PV > 102MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 19MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 500 m3
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