Pylontech - Servtec console software

[SporranMcDonald]

UPDATE : Once I involved my original Installer into the Pylontech Warranty Claim process, everything slowed down to a glacial pace.

I have had to push things along with periodic, polite and encouraging Emails to the Installer.

Fortunately, PT(UK) have decided to proceed directly with me - cutting the Installer out of the loop. **
Their courier will/should collect the sick battery unit today.

** Understandably, the Installer (a one-man-trader) wanted to minimise his involvement here. = Extra work without any income.
This is /was his first Pylontech Warranty Claim.

As a glutton for further punishment - I'm interested in getting another US2000C to push nominal capacity up to 9.6kWh.
Installer is looking for near £1300.
A box shifter can do the batt & mini-frame for under £1000.
As I'm doing all the work ( diagnosis, monitoring, Warranty management ) I'm seeing little value in the installers offer.
Thinking of using Solar Trade Sales . . . .

[Swwils]

You are very unlucky to get a temp sensor failure.

[nowty]

itstechnologies are around £100 cheaper but also depends on the delivery price.

[marshman]

Would also try Bimble Solar - similar pricing to ITS