FIT payment - EDF

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Thebeeman
Posts: 218
Joined: Tue Jun 14, 2022 8:56 am

FIT payment - EDF

#1

Post by Thebeeman »

Just a heads up folks. EDF are "upgrading" their payments system and moving reading dates. I took my reading as requested and submitted it and got the email acknowledgement as usual. When I queried where my statement/invoice was via email they came back asking for the reading again as the system had not recorded it, had I not chased my payment would have never appeared. They've since put it through manually and I will be paid by cheque as the system is still tits up. I would suggest an email to them to confirm that your reading has not fallen down the same black hole.
AGT
Posts: 965
Joined: Sat Jan 29, 2022 11:26 am

Re: FIT payment - EDF

#2

Post by AGT »

Aren’t meter readings due in at the end of this month for FIT payments?
Thebeeman
Posts: 218
Joined: Tue Jun 14, 2022 8:56 am

Re: FIT payment - EDF

#3

Post by Thebeeman »

My standard schedule was 1/5-1/8 etc but they changed it and wanted a reading 1/6 and the quarters will roll from there. They are trying to upgrade the system and get every-bodies readings at the same time. Unfortunately the 'new' software is c**p as always and still isn't sorted, so if you're with EDF watch your payments.
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