E.ON FIT payments

[John_S]

I have received m FIT payment statement E.ON for June, having submitted a meter reading on 24 June, as I was away for the weekend.

The previous reading was for 24 March.

This year, E.ON has prorated the 1 April reading on a day count basis, thus assuming I was generating 8.2 kWh per day throughout the quarter. It also includes 1 April at the old rate instead of the new rate.

Last year, they apportioned it differently, assuming 5kWh per day in March and 8.3kWh a day for the rest of the quarter.

Thus they have managed to pay me £2.15 less than if they had calculated things as they did last year. I know it is not a lot, but it is the principal of it. Over many customers, this will add up to many thousands of pounds.

I was originally with NPower prior to their being taken over by E.ON. NPower allowed meter readings for the first quarter to be summitted on any day in March and I always did it on the last day. Normally, they are required between 1-25 of the month, which is what E.ON require.

How do other FIT providers apportion generation over the FIT increase period?

I am stuck with E.ON as my FIT provider as I am one of the few people who received a Low Carbon Trust Grant and was eligible for FITs. It has been confirmed that there is no requirement for me to repay the grant. If I try changing FIT provider, I have to complete a declaration that I have not received any grant, or if I have, that I have repaid it. I cannot make the declaration and thus the computer says no.

[nowty]

British gas pro rata it on a calendar basis too, or at least used to.

So now I always send a meter reading on 31st March. I find I can send a meter reading anytime as long as its not been less than 83 days since the last one. If you send one in too early it may be ignored.

In fact I ignore the reminders, and send in 3 a year,

31st March,
30th June,
30th Sept.

That way I always get the reading in on 31st March to avoid the pro-rata issue and all 3 payments are similar in amount. I hate getting the 2 small payments in Winter.

[greentangerine]

I'm with Eon and have been since 2010 for FIT.

Their previous system actually asked for a reading around the 31st March but the 'new, improved' version doesn't.

I just take a reading on the evening of the 31st March (phone photo) and then contact them immediately the June statement gets issued to point out they shouldn't pro-rata and provide the reading. I get a revised statement and payment in a few days.

The email I got from them on the 2nd June stated "We were due to allow for the Change of price reading but there was a technical issue on the day which prevented that going live."

Hopefully they'll have it sorted for next year.