How stable are Octopus Energy? Are they strong enough to weather the current storm of bankruptcies?

[Countrypaul]

Another 4 bite the dust...

https://www.bbc.co.uk/news/business-59137440

[Stinsy]

Another 4 bite the dust...

https://www.bbc.co.uk/news/business-59137440

Ampower? 600 customers? Was someone running that company from their back bedroom?

[dan_b]

They had 2000 non-domestic customers as well, but yes that does seem to be basically a bloke in his bedroom doing some hedging.

[Joeboy]

Octopus must be doing ok, they sent me a toy this morning.
In saying that I'd rather have a working smart meter. 9 months and counting...

[nowty]

Octopus must be doing ok, they sent me a toy this morning.
In saying that I'd rather have a working smart meter. 9 months and counting...

But on the bright side, you can now put your Octopus in the naughty corner until its fixed.

[Joeboy]

Octopus must be doing ok, they sent me a toy this morning.
In saying that I'd rather have a working smart meter. 9 months and counting...

But on the bright side, you can now put your Octopus in the naughty corner until its fixed.

True enough. Apparently I am going to be compensated once the meter is up and running once more. Just been billed from Feb to Oct 21. £400...... damn I miss my meter working. So far I have had £90 from them (unsolicited). I applaud their efforts to make up for the debacle but this has been a comedy of errors on a biblical scale.

[Oliver90owner]

What has failed with your meter? Them receiving data by the airways, the meter transferring to your chameleon read-out, the meter not indicating usage on its panel, or is it totally dead?

[Joeboy]

What has failed with your meter? Them receiving data by the airways, the meter transferring to your chameleon read-out, the meter not indicating usage on its panel, or is it totally dead?

Data out to them failed, comms unit changed. No joy and then I found out that they had not registered the new comms unit months later. It has been a mess.

Apparently a firmware update and reboot will work? Confidence at my end is low but hopeful. 22nd Nov for site visit.

[Fintray]

Apparently a firmware update and reboot will work? Confidence at my end is low but hopeful. 22nd Nov for site visit.

Get them to come round to me afterwards as the last readings on my dashboard was from 29/08/21 and that's from a SMETS2 meter. SSE cut our power off for line maintenance 2 days after that readings so not sure if that is in any way related.

[Joeboy]

Apparently a firmware update and reboot will work? Confidence at my end is low but hopeful. 22nd Nov for site visit.

Get them to come round to me afterwards as the last readings on my dashboard was from 29/08/21 and that's from a SMETS2 meter. SSE cut our power off for line maintenance 2 days after that readings so not sure if that is in any way related.

I wish I could Iain, start complaining now to them! You know that if the meter isn't sending data then you are off of agile, go etc and on their standard contract?

I am currently on this

Helpful Octopus 24M Fixed December 2020 v1
Fixed term ends 02/02/2023
17.41p/kWh 26.51p/day

06/02/21 was last reading sent by air.