AE-NMidlands wrote: ↑Wed Mar 27, 2024 10:28 am The "reward" that I want is the refund of £300 of my credit, which could be a lot more too... plus the referral bonus for a friend who has been with them for 2 months now.
Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
Octoplus rewards - Greggs
Re: Octoplus rewards - Greggs
I think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!
Tesla Model 3 Performance
Oversees an 11kWp solar array at work
Oversees an 11kWp solar array at work
Re: Octoplus rewards - Greggs
Hot off the press!
Octopus Octoplus rewards now have a free coffee at Caffe Nero as well as Greggs! Fill your beans!
Octopus Octoplus rewards now have a free coffee at Caffe Nero as well as Greggs! Fill your beans!
Tesla Model 3 Performance
Oversees an 11kWp solar array at work
Oversees an 11kWp solar array at work
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- Posts: 2024
- Joined: Wed Jun 02, 2021 6:10 pm
Re: Octoplus rewards - Greggs
I think they are having IT problems: my octopus account eventually showed "refund being authorised", now this has disappeared and the money has arrived in my bank... but it hasn't been deducted from my Octopus account - which will make remembering my "real" balance more interesting!dan_b wrote: ↑Wed Mar 27, 2024 12:46 pmI think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!AE-NMidlands wrote: ↑Wed Mar 27, 2024 10:28 am Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
2.0 kW/4.62 MWh pa in Ripples, 4.5 kWp W-facing pv, 9.5 kWh batt
30 solar thermal tubes, 2MWh pa in Stockport, plus Congleton and Kinlochbervie Hydros,
Most travel by bike, walking or bus/train. Veg, fruit - and Bees!
30 solar thermal tubes, 2MWh pa in Stockport, plus Congleton and Kinlochbervie Hydros,
Most travel by bike, walking or bus/train. Veg, fruit - and Bees!
Re: Octoplus rewards - Greggs
18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Re: Octoplus rewards - Greggs
18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Re: Octoplus rewards - Greggs
18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Re: Octoplus rewards - Greggs
I use mine every Sunday morning as the Costa around here opens up after Caffè Nero.
There are only a set number available so always best to activate it earlier in the week.
Mitsubishi Ecodan
ASHP 8.5kW x 2
12 x 460w Solar panels
9.5kWh GivEnergy
Batteries x 2
EVs x 4 210 kWh Batteries
Ripple 5.8 kW PV 0.547 kW Whitelaw Brae
ASHP 8.5kW x 2
12 x 460w Solar panels
9.5kWh GivEnergy
Batteries x 2
EVs x 4 210 kWh Batteries
Ripple 5.8 kW PV 0.547 kW Whitelaw Brae
Re: Octoplus rewards - Greggs
Just had an email from Octopus giving me a free Greggs Sausage Roll for having discovered the mythic Sausage Roll Constantine in Octoplus SNAP! Expires 30th September - will be making use of that!
Tesla Model 3 Performance
Oversees an 11kWp solar array at work
Oversees an 11kWp solar array at work
Re: Octoplus rewards - Greggs
I’m getting an extra Greggs coffee.
18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3