Octoplus rewards - Greggs

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dan_b
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Re: Octoplus rewards - Greggs

#31

Post by dan_b »

I think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!
AE-NMidlands wrote: Wed Mar 27, 2024 10:28 am The "reward" that I want is the refund of £300 of my credit, which could be a lot more too... plus the referral bonus for a friend who has been with them for 2 months now.

Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
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dan_b
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Re: Octoplus rewards - Greggs

#32

Post by dan_b »

Hot off the press!
Octopus Octoplus rewards now have a free coffee at Caffe Nero as well as Greggs! Fill your beans!
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AE-NMidlands
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Re: Octoplus rewards - Greggs

#33

Post by AE-NMidlands »

dan_b wrote: Wed Mar 27, 2024 12:46 pm
AE-NMidlands wrote: Wed Mar 27, 2024 10:28 am Either they have grown too fast to maintain customer care standards, or they are deliberately being slow so as to keep the money in their account rather than it moving to mine!
A
I think it's the former. Having said that, when I had a problem with the tariff switch here at work, I went on to the platform formally known as Twitter, they replied and we ended up talking on there via direct message and they solved the issue within 48 hours. Maybe try that approach?!
I think they are having IT problems: my octopus account eventually showed "refund being authorised", now this has disappeared and the money has arrived in my bank... but it hasn't been deducted from my Octopus account - which will make remembering my "real" balance more interesting!
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nowty
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Re: Octoplus rewards - Greggs

#34

Post by nowty »

Free pub drink now on Octoplus for the first 50,000 folk. :xx:
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nowty
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Re: Octoplus rewards - Greggs

#35

Post by nowty »

Yep, the octopus gave me a free pint. :cat-smile:

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And the pub is solar powered :cat-love:

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18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
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nowty
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Re: Octoplus rewards - Greggs

#36

Post by nowty »

Free coffee at Cafe Nero today in London, that’s £3.70 saved, it’s like a free power hour. :mrgreen:

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18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
Yuff
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Re: Octoplus rewards - Greggs

#37

Post by Yuff »

nowty wrote: Thu Aug 22, 2024 1:39 pm Free coffee at Cafe Nero today in London, that’s £3.70 saved, it’s like a free power hour. :mrgreen:

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I use mine every Sunday morning as the Costa around here opens up after Caffè Nero.
There are only a set number available so always best to activate it earlier in the week.
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dan_b
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Re: Octoplus rewards - Greggs

#38

Post by dan_b »

Just had an email from Octopus giving me a free Greggs Sausage Roll for having discovered the mythic Sausage Roll Constantine in Octoplus SNAP! Expires 30th September - will be making use of that!
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nowty
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Re: Octoplus rewards - Greggs

#39

Post by nowty »

I’m getting an extra Greggs coffee. :xx:
18.7kW PV > 109MWh generated
Ripple 6.6kW Wind + 4.5kW PV > 26MWh generated
5 Other RE Coop's
105kWh EV storage
60kWh Home battery storage
40kWh Thermal storage
GSHP + A2A HP's
Rain water use > 510 m3
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