Octopus -Missing Export data for 13th May!

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Adokforme
Posts: 681
Joined: Sun Sep 19, 2021 10:09 pm

Octopus -Missing Export data for 13th May!

#1

Post by Adokforme »

Don't know if it's just my account that is showing zero Export for 13th May!
But it is rather strange as it coincided with our best days PV generation figure of the year to date. Downloading Smart data simply shows two half hour slots at 00.00 and 00.30 with slots then for 14th following on! Exports otherwise had been anything between 46 and 79 kWh's/day.
Yuff
Posts: 602
Joined: Sat Dec 31, 2022 1:18 pm
Location: East Midlands

Re: Octopus -Missing Export data for 13th May!

#2

Post by Yuff »

I’ve had several days of export data missing, although the octo aid app shows the data.
13th and 15th May still missing, although yesterday might just be waiting to be updated, but it’s slower than usual ……..
Also I can see the meter data on my inverter settings
Mitsubishi Ecodan
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SimonSays
Posts: 117
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Location: West Sussex

Re: Octopus -Missing Export data for 13th May!

#3

Post by SimonSays »

My export data since the 13th has been missing but it's just caught up.
3.2kWp south facing solar array
3.6kWp north facing solar array
Growatt SPH 3600 TL BL-UP 3.6kW hybrid inverter
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Adokforme
Posts: 681
Joined: Sun Sep 19, 2021 10:09 pm

Re: Octopus -Missing Export data for 13th May!

#4

Post by Adokforme »

Thanks @Yuff, just a little patience on part required then. :xx:
Mart
Posts: 1482
Joined: Mon Jun 14, 2021 1:17 pm

Re: Octopus -Missing Export data for 13th May!

#5

Post by Mart »

Hi AD. I know what the problem is ....... my export has just gone live, so I've cursed the whole system.

The same thing happens to PV gen, whenever I say the weather forecast looks good.
8.7kWp PV [2.12kWp SSW + 4.61kWp ESE PV + 2.0kWp WNW PV]
Two BEV's.
Two small A2A heatpumps.
20kWh Battery storage.
pudding
Posts: 152
Joined: Sat Mar 26, 2022 7:01 pm
Location: Cornwall

Re: Octopus -Missing Export data for 13th May!

#6

Post by pudding »

Snap, same for me when I checked this morning, so glad it seems to be a system wide issue and not personal! It was a good day after all.


Image
4kWp -> Fronius 3.6kW | 3.51kWp & 3.28kWp -> Sunsynk 5kW hybrid | 1.8kWp -> Hoymiles 2000-4t | 2 x 15kWh Seplos DIY batts
8kW GSHP/MVHR/5kW A2A HP/ Ripple- KH & DW & WB :D now :|
AE-NMidlands
Posts: 2285
Joined: Wed Jun 02, 2021 6:10 pm

Re: Octopus -Missing Export data for 13th May!

#7

Post by AE-NMidlands »

my (computer) access to the account only ever shows the export and import up to 2 days earlier. If I download the half-hourly data that stops at 2am (a day and a half ago.)
Screenshot 2025-05-16 at 12-24-12 My account Octopus Energy.png
Screenshot 2025-05-16 at 12-24-12 My account Octopus Energy.png (29.54 KiB) Viewed 156 times
so the last bar on the chart is Weds 14th and the raw data is there up to just after midnight on the 14th.
2.0 kW/4.62 MWh pa in Ripples, 4.5 kWp W-facing pv, 9.5 kWh Givenergy batt
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Adokforme
Posts: 681
Joined: Sun Sep 19, 2021 10:09 pm

Re: Octopus -Missing Export data for 13th May!

#8

Post by Adokforme »

Mart wrote: Fri May 16, 2025 10:57 am Hi AD. I know what the problem is ....... my export has just gone live, so I've cursed the whole system.

The same thing happens to PV gen, whenever I say the weather forecast looks good.
:D
Good news then Mart, great to see you onboard while there is still a few summer months to come.
According to NG Live It's been a good day for Renewables all round with emissions down to 26g/kWh at one point.
Adokforme
Posts: 681
Joined: Sun Sep 19, 2021 10:09 pm

Re: Octopus -Missing Export data for 13th May!

#9

Post by Adokforme »

pudding wrote: Fri May 16, 2025 12:08 pm Snap, same for me when I checked this morning, so glad it seems to be a system wide issue and not personal! It was a good day after all.


Image
Cheers pudding your graph looks identical to mine, strange to see the 14th data captured but not the day before.
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